What do funeral directors do?
Funeral directors are caregivers and administrators. They make the arrangements for transportation of the body, complete all necessary paperwork, and implement the choices made by the family regarding the funeral and final disposition of the body. Funeral directors are listeners, advisors and supporters. They have experience assisting the bereaved in coping with death. Funeral directors are trained to answer questions about grief, recognize when a person is having difficulty coping, and recommend sources of professional help. Funeral directors also link survivors with support groups at the funeral home or in the community.
 

Why have a public viewing?
Viewing is part of many cultural and ethnic traditions. Many grief specialists believe that viewing aids the grief process by helping the bereaved recognize the reality of death. Viewing is encouraged for children, as long as the process is explained and the activity voluntary.
 

Is cremation a substitute for a funeral?
No, cremation is an alternative to earth burial or entombment for the body's final disposition and often follows a traditional funeral service. 
 

How much does a funeral cost?
In 1998 the charge for an adult, full-service funeral, was $7,520. This includes a professional service charge, transfer-of remains, embalming, other preparation, use of viewing facilities, use of facilities for ceremony, hearse, limousine, and casket. The casket included in this price was an 18-gauge steel casket with velvet interior which may or may not be the most common casket chosen. Vault, cemetery and monument charges are additional.
 

Has this cost increased significantly?
Funeral costs have increased no faster than the consumer price index for other consumer items. When compared to other major life cycle events, like births and weddings, funerals are not expensive. A wedding costs at least three times as much; but because it is a happy event, wedding costs are rarely criticized. A funeral home is a 24-hour, labor-intensive business, with extensive facilities (viewing rooms, chapels, limousines, hearses, etc.), these expenses must be factored into the cost of a funeral. Moreover, the cost of a funeral includes not only merchandise, like caskets, but the services of a funeral director in making arrangements; filing appropriate forms; dealing with doctors, ministers, florists, newspapers and others; and seeing to all the necessary details. Contrary to popular belief, funeral homes are largely family-owned with a modest profit margin.
 

What recourse does a consumer have for poor service or overcharging?
Funeral service is regulated by the BBB and provincial licensing boards. In most cases, the consumer is encouraged to discuss problems with the funeral director first.
 

Do funeral directors take advantage of the bereaved?
Funeral directors are caring individuals who help people deal with a very stressful time. They serve the same families 80% of the time, and many have spent most of their lives in the same community. If they took advantage of bereaved families, they could not stay in business. The fact that the average funeral home has been in business over 59 years shows that most funeral directors respect the wishes of the bereaved families.
 

Is it right to make a profit from death?
Funeral directors look upon their profession as a service, but it is also a business. Like any business, funeral homes must make a profit to exist. As long as the profit is reasonable and the services rendered are necessary, complete, and satisfactory to the family, profit is legitimate.
 

What should I do if the death occurs in the middle of the night or on the weekend?
Most Funeral Directors are available 24 hours a day, seven days a week.
 

Will someone come right away?
If you request immediate assistance, yes. If the family wishes to spend a short time with the deceased to say good bye, it's acceptable. They will come when the time is right.
 

If a loved one dies out of province, can the local Funeral Home still help?
Yes, they can assist you with out-of-province arrangements, either to transfer the remains to another province or from another country.
 

I've decided on cremation. Can I still have a funeral or a viewing?
Yes, quite often some sort of viewing precedes the actual cremation. Your Funeral Home can assist you with the necessary information for a funeral with a cremation following or a memorial service

Questions about Pre-Arranged Funeral Service?

For more information or if you would like to speak with a funeral director please contact us at info@wiebefuneralhomes.com